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British Passports

British Passports

 

 

When to think about renewing your passport

You don't have to wait for your passport to expire before applying. You can carry up to nine months unused time from your old passport on to your new one

 

 

Renewing or extending your adult passport






Passport fees, how long it takes and urgent passport applications

 


 

Travelling within two weeks?

 


If you need to renew your passport urgently, IPS offers a Fast Track one-week service and a Premium one-day service. You must make an appointment for these services by calling the Passport Adviceline on 0300 222 0000. The line is open 8.00 am to 8.00 pm Monday to Friday and 9.00 am to 5.30 pm on weekends and public holidays

 

 

Table of passport fees, how to pay and refunds



Explains how much your passport will cost and how to pay

 

Urgent passport applications



What to do if you need a passport within two weeks

 

Timetable for passport applications



Find out how long it will take to get your passport


 

Table of passport fees, how to pay and refunds

 



 
 
Passport fees vary depending on the type of application and the service you use. You may be able to get a refund if Premium or Fast Track services do not meet their guaranteed times. Read this guide to costs and how to pay.


How much your passport will cost

 


The Identity and Passport Service (IPS) recommends the Post Office's Check & Send service. As well as the 'normal service' fee shown, you must pay a handling charge to the Post Office. The charge is currently £8.17. (If you were born on or before 2 September 1929, you don't have to pay this charge.)
 

Normal service by post (aims to return your passport within three weeks - not guaranteed) One-week Fast Track service
(by appointment only)
One-day Premium service
(by appointment only)

Adults (aged 16 and over)
Renew or amend an existing adult passport £77.50 £112.50 £129.50
First adult passport - if you have previously held a child passport issued in the UK £77.50 £112.50 £129.50
First adult passport - if you have never held a child passport issued in the UK £77.50 N/A N/A
Replace a lost, stolen or damaged adult passport £77.50 £112.50 N/A
Extend a restricted validity adult passport issued on or after 1 May 2008* £77.50 £112.50 N/A
Jumbo (48-page) passport £90.50 £120.50** £138.50**
Children (aged under 16)
First child passport (includes those who were previously on a parent's passport) £49.00 £96.50 N/A
Renew or amend an existing child passport £49.00 £96.50 £109.50
Replace a lost, stolen or damaged child passport £49.00 £96.50 N/A
Extend a restricted validity child passport issued on or after 1 May 2008* £49.00 £96.50 N/A
Adults born on or before 2 September 1929
Standard 32-page ten-year passport Free £35.00 £52.00
 
 
* An extension to a restricted validity adult or child passport issued before 1 May 2008 is free.
** Only available when renewing an existing passport (normal or jumbo size).



 

Postage and Secure Delivery

 


The passport fee includes sending out your new passport by Secure Delivery and returning your supporting documents by Royal Mail second-class post.
IPS can also return your supporting documents by Secure Delivery for an extra fee of £3.00.
If you want your supporting documents sent back by Secure Delivery, add £3.00 to the fees shown in the table when you make your payment.

The extra £3.00 is waived if you:

  • renew your passport with a 48-page jumbo passport
  • were born on or before 2 September 1929

IPS will not pay for any loss or delay that is caused by Royal Mail services.

How to pay

How you apply Debit card/credit card accepted? Cheque/postal order accepted? Cash accepted?
Using Check & Send at a Post Office yes postal order only payable to 'Post Office Ltd' yes
By post yes - complete the form in the application pack yes, payable to 'Identity and Passport Service' no
In person at a Regional Passport Office yes postal order only payable to 'Identity and Passport Service' yes

 

Claiming a refund of the Premium or Fast Track fee

 


If you pay for the Premium or Fast Track service and your application isn't processed within the specified time, you can claim a refund. You'll be refunded the extra service fee - not the standard passport fee. However, IPS won't refund the fee if your application wasn't processed within the specified time due to circumstances beyond its reasonable control. For example, in some cases IPS may need to take extra time to look at your application. This will be to confirm details you have given and to contact your countersignatory.

You can also claim a refund if you applied for the Premium or Fast Track service fee because you:

  • need to travel urgently because of the death or serious illness of a family member, friend or business associate
  • are travelling abroad for medical treatment
  • are seriously ill, or are the carer of a seriously ill person, and your travel has been arranged by a charitable/religious organisation

You should pay the fee in full and then claim a refund of the Premium or Fast Track service fee. IPS assesses each claim for a refund on its own merit.

Follow the link below to download a refund claim form. If you don't have a printer, you can call the Passport Adviceline on 0300 222 0000 to request a copy of the form. Please read the notes that come with the form and fill out every section. Then send it to the Customer Service Manager at the Regional Passport Office at which you made your application.


 

 

What the fee covers

 


IPS does not make a profit. Passport fees cover the costs of providing passport services in the UK. Part of the fee is called 'the consular premium'. This covers the costs of providing consular help to British nationals who find themselves in difficulty while overseas.


If you're interested in how the cost of a UK passport compares with that of passports around the world, check the comparison table from IPS.
 


More useful links



 
 

Useful contacts

 










Urgent passport applications






If you need your passport within two weeks, this counts as an urgent application and you will need to visit a Regional Passport Office. You must always make an appointment. Find out which service best meets your needs and what to do if you can't get to an office.

 
 

The basics

 

If you don't need to travel within two weeks, then you don't need to visit a Regional Passport Office to make an urgent application. The Identity and Passport Service (IPS) recommends that you use the Post Office Check & Send service. You can also use the standard service and apply by post.



 

Allow six weeks for a first adult passport

 

In most cases you will need to attend a passport interview, so Fast Track and Premium services don't apply. The timings in this section are for other applications.

'Timetable for passport applications' explains the various services and timescales in detail. You can learn more about the Post Office Check & Send service and find your nearest Check & Send Post Office by following the link below.









 

Making an urgent application - travelling in less than two weeks

 

 

Please note

From 30 June 2011, you won't be able to pay by cheque for Fast Track and Premium services
To get your passport within two weeks, you will need to apply in person at a Regional Passport Office. You can use:


  • the Fast Track one-week service
  • the Premium one-day service

To use either service you must first make an appointment. You can do this by calling the IPS Passport Adviceline on 0300 222 0000. The line is open between 8.00 am and 8.00 pm Monday to Friday and 9.00 am and 5.30 pm on weekends and public holidays. You'll need to bring a completed application form and any supporting documents to your appointment.

IPS strongly recommends that you don't book travel arrangements until you have your passport.







You'll need to bring a completed application form and any supporting documents to your appointment

 

 

Making appointments to visit in person

 


Demand for appointments in all IPS regions is usually very high - you should allow up to two weeks for your appointment date. You can't book appointments more than two weeks in advance.
If you make an appointment, please arrive no more than ten minutes before your appointment time to avoid unnecessary queuing.



Fast Track one-week service

 

This service guarantees delivery of your passport by Secure Delivery within one week (excluding bank and public holidays) of you applying.

The guarantee applies only if you:


  • supply your completed form and all supporting documents to IPS at the agreed appointment
  • are in to sign for delivery of the passport if required

This service is not available for a first adult passport.


 

Premium one-day service




The Premium service is a guaranteed service in which you deliver your application and collect your passport on the same day. It's available on weekdays for appointments before:


  • 4.00 pm in London
  • 1.30 pm in Liverpool
  • 1.00 pm in Peterborough
  • 12.30 pm in Glasgow and Newport
  • 12.00 noon in Belfast and Durham


And on Saturdays for appointments before 11.00 am.
The waiting time for your passport will be four hours from when the application is accepted and the cashier gives you a receipt.

This service is not available for:


  • a first adult or first child passport
  • extending a limited passport
  • replacing a lost, stolen or damaged passport
  • making several or complex changes to your existing passport


Changing the name on your passport can usually be done using the Premium service. If you are unsure, call the Passport Adviceline on 0300 222 0000 and explain the changes you need.



 

If you can't attend your appointment or collect your passport

 


If you're unable to attend an appointment or collect your passport yourself, you can ask someone else to do this for you. However, IPS can only issue your passport if you're in the UK at the time.
If you can't attend an appointment yourself, someone else may bring in the completed application form and supporting documents for you. They must also bring:


  • evidence of their identity, like their passport or driving licence (if they don't have either of these, call the Passport Adviceline for help on 0300 222 0000)
  • a signed letter from you giving them permission to submit the application on your behalf

However, if the application form is incorrectly completed or comes with the wrong supporting documents, IPS can't process the application. This may mean you have to make another appointment.
Someone else can also collect your passport for you, but they must bring:


  • evidence of their identity, as above
  • a signed letter from you, giving them permission to collect your passport


If the application is for a child, the person who has signed section 9 of the form must sign the letter.


 

Conditions of the Fast Track and Premium services



The guarantees for these services apply only if:

  • your application is straightforward
  • you have completed the application form properly and supplied all the necessary supporting documents


If you supply incomplete information or IPS cannot confirm your eligibility from the documents you supply, your passport may be delayed.



Refund of the Fast Track or Premium fee



You can claim a refund of these fees if IPS fails to meet its service guarantee. You may also be able to claim a refund on compassionate grounds, for example if your travel is urgent because a relative is very ill. For more details and instructions on how to claim, see ‘Table of passport fees, how to pay and refunds’.




 

Useful contacts

 






 
 
 
 
 
 
 
 
 
 

 
 
 
 

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